Friday, July 8, 2016

FAQ's About the Little Falls Refresh

What will be done at Little Falls during the refresh project?

Little Falls library staffThe Little Falls branch will get a new roof, new carpet, paint, totally renovated bathrooms, a re-organization of the children’s area with new furniture and exciting colors, a user friendly re-arrangement of some of the collection, new comfortable seating, many more areas of powered seating, improved Wi-Fi accessibility, a digital display screen, and much more!

What will happen to the Little Falls staff when the library is closed for the refresh?

Most of the Little Falls staff will be assigned, temporarily, to other libraries in the area, which are considered “impacted” branches, since Little Falls customers will go to these locations as alternatives.

What are the other available libraries in the area?

Little Falls library staffThe libraries nearest Little Falls include BethesdaChevy Chase, and Potomac. As an added treat, the Rockville Memorial Library is open from 9:00 AM– 9:00 PM on Fridays and Saturdays through September 3, 2016. You may see one of the Little Falls staff members at any of these locations.

What will happen to my holds for which I am way down on the list and do not expect to receive before Little Falls closes?

Customers can go to the orange My Account button near the top of the MCPL homepage to change the holds pickup to any other MCPL branch which is convenient for them. Customers can also visit their nearest branch and ask the library staff to do this for them. In cases where the customer forgets to do change their holds pick up location, the customer will be called by a staff member who will inform the customer that a hold is now available, and that the customer should assign a new location for pick-up.

Please stop by and stock up on your “cache” of library materials before we close on Saturday, July 9, 2016, at 6:00 p.m. And keep checking on this blog for timely updates as the refresh project evolves.

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